Shipping policy
Shipping Policy
Order Processing and Production Times
All our products are made to order in collaboration with our print-on-demand partners: Printful, Subliminator, ShineOn, and Gelato. Once your order is placed, it undergoes a production process that typically takes between 2 to 7 business days. This timeframe allows for quality checks and ensures your product is crafted to perfection.
Shipping Destinations
We proudly offer shipping to customers in the United Kingdom, Europe, and the United States. Please note that certain products may have specific country restrictions due to our partners' fulfillment capabilities. If a product cannot be shipped to your location, this information will be clearly indicated on the product page.
Shipping Methods and Delivery Times
Delivery times vary based on the destination and the specific print-on-demand partner fulfilling your order:
- United Kingdom & Europe: Estimated delivery is between 3 to 7 business days after production.
- United States: Estimated delivery is between 5 to 10 business days after production.
Please be aware that these are estimated timeframes and actual delivery times may vary. Factors such as customs processing, local postal services, and unforeseen logistical delays can affect delivery.
Shipping Costs
Shipping costs are calculated based on the product type, destination, and chosen shipping method. While we strive to offer competitive shipping rates, some products may incur higher shipping fees due to size, weight, or destination-specific factors. During the checkout process, the available shipping options and their respective costs will be displayed for your selection.
Free Shipping
We offer free standard shipping on select products and promotions. Please note that free shipping applies only to standard shipping methods and excludes express or expedited options. If your order qualifies for free shipping, this option will be available during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to become active.
Customs and Import Duties
Orders shipped internationally may be subject to customs inspections and import duties based on the destination country's regulations. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.
Address Accuracy
To ensure timely delivery, please provide accurate and complete shipping information. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete addresses. If you realize an error in your shipping address after placing an order, please contact us immediately at thewantedemporium@gmail.com.
Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at thewantedemporium@gmail.com. We are here to assist you and ensure a smooth shopping experience.